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Just like to say 'thank you' for my order that came today. Only ordered 2 days ago!!  Very impressive.

Many thanks again for a speedy and reliable service.

Sheila 11/05/2013

Many thanks! Can confirm safe arrival of order yesterday, very impressed with contents, again,
thank you!
A.Motley 12/05/2013

Thank you so much for your prompt response and your gracious offer which I accept. I will encourage my husband to use the cuff links during the appropriate time of year and I will be wearing the pin!

Have a wonderful day. 

Tammy 21/05/2013

The postman has just delivered the goods I had ordered from the Poppyshop via my cousin in Ipswich, Mrs. Brown, who made you put her name on my parcel just to prevent difficulties namewise. The goods are in perfect order, I have just put the teabag dish near my teapot and have opened the umbrella (of course outside, as my English Nana always taught me!), also unpacked the cards and the scarf: everything is even better than I expected, so thank you very much.

Elsa 31/05/2013

Order arrived safe and sound, thanks again for your time and effort. I think the brooches are lovely and we will wear them with pride.

Kathryn 03/04/13

Thank you! I have received my order...amazingly quick. Am impressed! Thanks again!

Margaret  12/04/13

The above book has arrived safely and I am really delighted with it. Thank you very much.

Val  25/04/2013

To my great astonishment this order arrived in Canada yesterday. I have not yet seen the items, but by all accounts my mum is thrilled with what I ordered. She’ll bring them back with her to south Africa next week. I really didn’t think they would reach Canada quite so quickly. With great optimism I have placed another order for delivery to me in South Africa. I am really hoping that our thieving postal service allows my order through.
Many thanks for your kind attention to my order. It’s much appreciated. The British Legion and the armed forces have long had my support in other ways, but I am thrilled to be able to get poppy memorabilia to wear year round, but especially for Remembrance Day as over the years fewer people seem to accord due remembrance and respect for the sacrifices made.

Desiree 25/04/2013

Thank you very much for your prompt service

Best wishes

Norman  26/04/2013

I would like to say 'thank you' for the products that I ordered through your 'online' website.  I'm so thrilled with the quality and the true rich colours of the 'poppy' items that I ordered!

I absolutely love each item and since they are gifts for my mother, I'm very proud to present these to her!  The lapel pin will adorn the ribbon on her hat, the poppy wreath brooch will be pinned to her coat, the poppy charm will display elegantly on her bracelet and the poppy thimble will be displayed with her collection, as she loves to sew quilts.

I'm so very happy with your merchandise and with such quick service, that I truly want to express my delight upon the arrival of the package received today.

Sincere regards,

Sandi– 06/03/13

 i wanted to say thank you my order is perfect and arrived today, superfast, many thanks, i can now wear my poppy with pride all the time over here in sweden!!!
Traci – 07/03/2013

Received with many thanks.delighted with all items.I am sure I will visit you again.

Regards Jackie  – 15/03/2013

Thank you for the large crystal brooch plus the small poppy wreath  brooch which I received today.  Such a quick response from you I was very impressed.  Thank you again.

Mrs McCallum – 26/03/13

 Ps.  I will still buy a poppy.

Just to let you know that my brooch arrived safely and I am delighted with it! Many thanks for all your help and kindness, Hope you had a good easter,
Kindest Regards and best wishes,


Just wanted to let you know that my order has arrived safely in New Zealand after only a week.

Congratulations on your excellent service.  We will wera the ties and pins proudly on ANZAC Day and 11 November.

Ian  8th February 2013

Hello, I just wanted to thank you for the speedy-ness of dealing with this order. I have just received it - only 24 hours after placing my order!
Thx, Rod

14th February 2013

Lapel badges arrived today, many thanks for the very quick despatch. Brilliant response 

Ian 21st February 2013

Thank you very much for your quick and helpful response. 

Elisabeth 22nd February 2013

I was amazed how quikley the order arrived. The plaque now has pride of place on our R.B.L wall. On the website i cannot seem to find the baseball cap or jacket with the R.B.L motiff displayed. Have you discontinued with these items,if not can you direct me where to look. Yours Sincerely Peter Kirk

Peter 23rd February 2013

Hi Iain and thank you for your prompt reply

I have printed off the label and will post the brooch back to you this weekend hopefully and i would love a replacement for it as my daughter loved it. many thanks for your understanding in the matter, I am really pleased with your handling of my problem.
Thanks again,
Linda 4th January 2013

Thank you Iain.  The replacement arrived this morning and I am delighted with the brooch and your service.  Unfortunately my emails to the poppyshop address have once again come back to me

as being undeliverable – I even tried Fay's email with no success.  Would you please pass on my thanks to her too.

 I shall wear the brooch with pride on Anzac Day alongside my late father’s medals.  He was taken prisoner during the Battle of Crete and spent four years as a POW.  When he was repatriated after the war he spent some weeks in the UK and I treasure letters he wrote home about the kindness he received there. 

 With thanks again and very good wishes for a happy 2013.

 Mary from New Zealand 8th January 2013

A happy New Year to you Sarah and a very belated thank you for replacing my damaged brooch so promptly. 

 I wish you all the best for 2013.

 Thanks again

  Heather 10th January 2013

Hi just wanted to say thank you so much for replacing the poppy for my mum. 

You should feel very proud of your customer service. It really is amazing. Saving up now to get myself a Poppy. 

Once again

Thank you 

  Linda  :-) 11th January 2013

To : the customer care team

 Just to let you know that the items missing from my original order (2 x 2012 poppy pins) arrived this morning.

 Thank you for sorting this out so quickly for me. I wanted one of them for our poppy appeal organiser, who works so hard – and kept selling the pins she bought for herself, when our stocks ran out! I will be able to give it to her at our meeting tomorrow night, now.

 Thanks again,

  Wendy 30th January 2013

 My order has arrived today. Thank you for your help - the poppy brooch was worth waiting for.

  Elaine 1st December 2012

I just wanted to say a very big 'thank you' for such brilliant customer support and very quick delivery of the items I ordered.  
Tracey  5th December 2012.
Thank you for your e-mail, just to confirm my package arrived yesterday and my daughter will be delighted with her 'posh' poppy, she has wanted one for a couple of years now, so I decided it would be nice to give her one for Christmas, she will be very pleased.
Margaret  5th December 2012
I received my first order for this item this morning, it is absolutely beautiful, a present for a dear friend, but so lovely I now have to have one myself!  Also very impressed with speed of processing order and delivery.

Jill 7th December 2012

 After placing an order for a poppy brooch a few days ago, I would just like to let you know that the customer service received was excellent.

Not only was the lady taking my order on the phone very friendly and forthcoming, but the speed with which the item was delivered, was exceptionally fast.
As the brooch is meant to be a present, I was glad that it arrived so quickly and I am sure that the person for whom it is will be delighted.
Leif  7th December 2012

I have just received my order and congratulate you upon fantastic service with a smile.

I am over the moon with everything and especially as it arrived within

2 days! Thank you so much.

Best wishes to you all.

Jill 20th December 2012

 Thanks for the swift response regarding my enquiry Kirsty it's appreciated.

  Richard 26th November 2012

 Pleased to report that replacement order has just been delivered, Thank you. Very pleased with goods.

  Ann  28th November 2012

 Dear Tai

Thank you for your prompt and very courteous response to my email – a pleasure to deal with you.  Best wishes 

 Janet 28th November 2012

 Very many thanks for exchanging my lovely poppy brooch, you dealt with the matter in a most efficient manner, I will wear the brooch with pride. Thank you

 Anne  29th November 2012

 Just to say received my order today, Please pass on my gratitude to Joyce for all her help i am very pleased with all my items. Best Wishes

 Mrs Milligan 29th November 2012

 Thankyou so much for re-sending the charm I ordered earlier this month.  I am happy to say that it finally arrived yesterday and I am thrilled with it's design and quality. You have been wonderful in dealing with this for me, and I look forward to using your services again.

Sharon  29th November 2012

Just wanted to write and say Thank you for the prompt service I have received from you.  I am very impressed - I ordered two Poppy Wreath brooches on Thursday evening and I received them in the post this morning - so well done and Thank you again.

Valerie  30th November 2012

 I am happy to report that the bag arrived today and what a nice job it is! Our daughter will be very pleased,I am sure,to find it in/as her Christmas stocking.

  E. Schondorfer 30th November 2012

 I have just received my order of a (medium) poppy brooch and am pleased to say I am delighted with it  - I know my hubby also loves it

(he even asked where his was...ha ha) so may treat him in the future before his trip to the WW1 battle fields in France next summer

 Fran  2nd November 2012

Just wanted to thank you for my beautiful jewelled poppy brooch which arrived today. I am absolutely delighted with it and

honoured to wear a symbol of remembrance for all those who gave so much. Thank you also for the extremely prompt delivery.

Chrissie  3rd November 2012.

I just thought I would send an email to praise one of your fundraisers. 

There is an elderly gentleman that stands by the waterloo and city line in BANK station in London, who has been there all day every day doing a simply fantastic job.  Many people have commented on his dedication and hard work.  

He is a credit to your team and this wonderful cause. I hope your fundraising is going well

 Eleanor  7th November 2012

 I just wanted to say how completely thrilled I am with my order that arrived today! I ordered the Poppy Cascade earrings on Sunday and they arrived today, beautifully boxed and in time for me to wear on Remembrance Day (I really wasn't expecting them to arrive so soon) - they are so beautiful I think I'll be wearing them all the time. Thank you for a speedy, efficient service. I'm proud to be supporting such a superb cause and will be certainly ordering from you again.

 Miss Till 7th November 2012

I ordered some Remembrance cufflinks for my husband (fully realising that I had missed your deadline for delivery for Remembrance Sunday) but I reasoned that they would form part of his Christmas present. To my great surprise they arrived today so he will be able to wear them to work tomorrow and on this coming Sunday. May I extend my thanks to you for such prompt and wonderful service.  Both our late fathers served in the Second World War, his was taken prisoner of war at Tobruk,  mine was a ‘backroom boy’ dealing with ordering supplies etc. ;  we discovered when we got our parents together for the first time that both our dads were only a couple of miles apart at that battle. We wear our poppies with pride and respect our armed services.   My mother was a poppy seller for many years and had to stop when age began to tell.

 Mrs Ayden 8th November 2012

 Thank you for a fantastically prompt response to our order.  Order placed on Sunday and we are wearing our poppies on Tuesday.  Can't get better than that. Thank you

  Mary 30th October 2012

 Thank you, the brooches arrived today and are lovely. a first class service, well done but then again what else would we expect from the Military and it’s associates- all good wishes in all that you do.

  Cindy  30th October 2012

My goodness, Joy - what BRILLIANT service.  I rang on Monday, alarmed that the Legion suggest "up to 14 days for delivery" and it came just now!  Please thank all concerned - it's lovely. 

 Pat  31st October 2012

Good afternoon Geoff, Thank you for your quick response, I have now sent back my brooch to you in the post. Can you please pass this email to your Supervisor/Manager as I feel that they need to know that the 'Customer Service'  that you gave me this morning was '1st Class'.

  Tracey  31st October 2012

 My Buckley Crystal Poppy brooch arrived with me yesterday and I just wanted to say how delighted I am with the brooch and it's being worn with pride today. The idea of a remembrance poppy being designed as a fashion crystal brooch is a brilliant one.  They are so pretty - a wonderful way to remember our armed service men and women past and present.  It is they I think of every time I see my reflection in a mirror or cast my eyes down at what I am wearing. Please let them know we think of them and they are not forgotten.

 Rosemary  1st November 2012

 Thank you for sending the wreath and the poppies. 

They were placed on the graves of Russian soldiers who died at the end of WWII in the small town of Landsberg, just east of Berlin. Their graves are in the market place and I feel that it is important that they are not forgotten.


 Just to thank you for my beautiful brooch which I received this morning, I will wear it with pride

Jane 2nd November 2012

 Many thanks.  Have now received the amended item.  Thank you very much for your help in correcting this matter.  I hope you have a successful campaign this year.  The tie and links will be a part of my attire every day during the remembrance campaign.

 M Archer 10/10/12

Hi Poppy shop,

Thanks for your email yesterday - my parcel arrived today, thankyou. It is the first time I have shopped with you and it won't be the last! Prompt and efficient service from posting the order to delivery and excellent quality goods. Keep up the good work.

 Valerie 11/10/12

 Actually I have received my order - I wanted to say a HUGE thank you as I only ordered it yesterday and it arrived this morning!! The quality is awesome - I bought the necklaces to honour 2 ladies who are part of a group that raised money in Sunderland Tyne and Wear to fund the construction of Sunderland Memorial Wall to honour those fallen since WW2. The bags were bought for 2 students from Sunderland College who have come up with an original idea to commemorate and educate further the young people of Sunderland about the importance of Remembrance Day.

Mrs Moore 11/10/12

Hello Poppy shop

Just to advise that my order arrived safely earlier this week and to say how pleased I am with the contents.
Particularly the Crystal Buckley brooch. But what really impressed me was my free 90th Anniversary Juco Bag.It is a good size and of excellant quality. The brochure does not do justice to the beautiful machine embroidered  90th Anniversary Poppy and 'THE ROYAL BRITISH LEGION' logo embroidered on both sides. I will use it with pride.
Many thanks
Anne  (Mrs) 12/10/12

Hi Ashleigh 

This is just a little email to confirm I received my poppy bead today and I am very pleased with the item. I would also like to thank you and the team there for such a quick dispatch and your quick replies. Thank you again and I look forward to purchasing from you again.

 Pauline 17/10/12

 Thank You for all the good work you do, our son is currently on his 2nd tour of Afghanistan, my Father-in Law was in the Royal Engineers served in Kenya who has sadly passed away but he gets his Poppy every year, thank you again. Kind regards

 Pam  18/10/12

 Hi I just wanted to say thank you. My mother in law was born in WW2 so I thought she'd like what I call a "blingy poppy" for her birthday this weekend. I only ordered it on Tuesday night so explained to her that her present might be a bit late. Well it's just arrived and it's beautiful. She'll love it. I'm very glad I ordered a second one for myself or she may well have gone gift-less!!!

Excellent service and a beautiful item, I couldn't be happier. I'll be telling everyone I know where to get a blingy poppy from :)

 Nicola 18/10/12

 Hi Katie, Just to let you know that I received my Poppy Charm and Poppy Dog ID Tag this morning --- they are both absolutely beautiful. I also took your advice with regards a Daisy ID charm and I did, indeed, find a stunning one on E-Bay -- should receive it very soon. Thank you for all your help.

Thérèse  - 5th October

Received my goods today after confirmation of e-mail yesterday

 - thank you poppy shop for your prompt service - I am really happy

 with the goods I ordered which were received undamaged.

Thank you again

  Pam  28/08/12

Hello, Just want to tell you that I am really pleased with the order.

 I will do it again. It is so fast. It will do nice Christmas Gifts.

   Louise  1/10/12

Thank you for your reply and I apologise for the misunderstanding.

I have been a supporter of the RBI for a long time ever since my cousin

 was killed in the Falklands , they have helped us in many ways so thank

 you. I will be a supporter for many years to come and look forward to receiving the lovely brooches which

 I will wear with pride.

Yours sincerely 

  Sheila  3/10/12

On the afternoon of the 3rd of october I ordered a rugbyshirt on line. At noon on the 4th it arrived. Well done not only am I pleased with it. I can wear it with pride and promote the poppy appeal from now and for longer. Thankyou so much!

 Andy Green 5/10/12

Many thanks for email received for order as below, happy to say that this item was received on THURSDAY 4th october, 48 hrs after placing order. Cannot wish for better service.

Colin  9/10/12

I just wanted to let you know I received my order yesterday, October 24, by Canada Post mail (it would have been transferred from Royal Mail to Canada Post when it landed in Canada). I placed the order on October 15, so it took only 10 days from the time of order to reach the province of Ontario. This is an excellent delivery system! And the brooches are lovely.

Katie 25/10/12

Good morning at the Poppy Shop and thank you.  The order has been received this morning and it is beautiful! In Legion Comradeship,

Don  – 29/8

The umbrella has arrived in perfect condition...thank you for such prompt service.
Irene – 29/8

Thank you so much for the complimentary shopping bag sent with my recent poppy badge. I had intended to buy a bag but forgot to add it to the order so it was a lovely surprise. I shall use it with pride.
Claire  – 31/8

Hi there - just wanted to say that my order arrived today and the poppies are fabulous!  Many thanks and hope you're having a good day?

Kind regards,

Amanda – 31/8

 I must thank you for your speedy delivery of my order. Ordered on 4 Sept and delivered to me PM 5th Sept. here in Gibraltar. Keep up the good work.

Isabella  – 6/9

I just wanted to let you know that my package arrived today at 12.30, what amazing speedy service! My call to place my order was handled in a friendly and efficient manner and the items are beautifully packaged in a box and bag, all in all an excellent customer experience, thank you so very much.

Linda  – 6/9

We received our order yesterday okay. Thanks very much and thanks also for the free gift which was included

Brian – 7-9

Many thanks for sending my order l shall be ordering a other tie shortly and thank you so much for the free gift.
Thanks again
Stuart – 10/09

I just wanted to say Thank you for how quick my order came through. I was delighted with the product, which is actually a birthday gift for my mother in law. I have been having some trouble with another website which failed to deliver an item I purchased for her originally. In fact, it took them two calls from me, after waiting over a week, to eventually explain that they don't stock that particular item anymore. Disaster! Luckily, I came across your site, and was very pleased to find something nearly straight away. For a good cause, and a very lovely item too. Ordered on 10th, received on 12th. Fantastic.
Thank you for a hassle free shopping experience. Take care and keep up the good work.
Sarah – 12/9

Highly efficient service from the Poppy Shop- RBL Chaplain's Stole received safely, and will work hard for us over Remembrance time. Very many thanks -
Robert  - Chairman Husbands Bosworth & District Branch – 13/9

Hi Guys,
My order arrived this morning.  As usual, great service from the Poppy Shop.
Mike – 14/9

I am writing to compliment you on your service. I ordered on Wednesday I think and they arrived today. I can't argue that it is a brilliant service. Thank you very much.
Sylvia ...14/9

Hi there
Just received the above order very quickly and I love every item. I have bought more poppy earrings, this time the falling poppies, another umbrella which is for a friend for Xmas and the sparkly brooch in the medium size. I also got the free jute type shopping bag which I shall use regularly. I have found all these and other purchases to be good value for money and feel pleased that I am helping a very good cause. I always give to every poppy seller that I see but these items feel very special and can be used all year round. I always keep looking at your site for new items and always find something to buy.
Many thanks. Ann  – 16/9

May I say thanks for the letter ref the problems received last year that arose with an  order placed.... It was appreciated that you took  time to write again recently  to the disappointed  customers. Now for the order I have decided to place with the Poppy shop recently. May I say the order was dealt with within days and delivered to our address and for that I thank you. The piece  of jewellery I see was handmade in Wales and it is lovely and a joy to own and to be able to wear with pride. You certainly  have restored my faith and for that I am very grateful to be able to say into days world of business which seems to have a take it or leave it attitude.  -
Susan  (22nd August)

 Placed on Tuesday, arrived yesterday morning - excellent service. -
Max (17th August)

Thank you for e-mail. Both orders were received last week. –
John (9th August) 

Great service and quality,  keep up the good work.
Terence  (11th August)

Order received on Saturday, thank you for your speedy service.
Barbara  (14th August)

Hi many thanks order rec this morning very fast del and very pleased with all I had ordered its great, thank you
Barbara (18th August)

Dear Sirs, Just a note to say that I received your order at lunch time today, and am truly impressed with both the products and the service. I shall recommend your site to family and friends. Thanks again.
Jean (20th August)
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